In The Trenches Business Journalism
I have been thinking somewhat about the future of journalism now that the inevitable tipping point of printed media has been reached and the industry will go into perpetual decline. I am now convinced that newspapers will cease to print in a foreseeable future. There are a number of fundamental trends that printed media firms face and all are horribly negative:
- The price of paper goes up over time creating a ticking time bomb (7-10% CAGR)
- Circulation has been in decline for decades. Because of the above point, firms must raise their prices causing more decline in circulation
- To make up for circulation declines, firms raised CPMs so that they could still grow revenue. In a scarce world where many had monopoly-like positions, this worked. Now there are so many substitutes. At some point, advertisers push back on price increases.
- To be very clear: print advertising ‘works’. It always has. People respond to print ads on a direct response basis, people react to ads on a brand basis. But as the price of advertising (CPM) goes up, the break even point for an advertiser’s investment rapidly approaches. Forget about advertisers thinking about things on a comparative basis. If a print advertiser, particularly a direct response one (e.g. Yellow Pages), is earning a great ROI they don’t care if they can get more efficient spending elsewhere (They should but they don’t. The power of momentum and inherent human laziness). But when they don’t get a ROI (Loss on Investment? LOI?), they stop and they pull out.
Witness the printed classifieds. Leaving aside the outstandingly obvious point that the Internet is a better and more efficient medium, constant price increases for the printed product at some point tipped the scales of profit to loss and there was a mass exodus (now declines of 40%+ year over year).
The IT trade media is a great example of the evolution. IT’s core audience migrated their behaviors online before any other. The printed publications are now in a shambles. Events support a lot of businesses, including online ones. Ziff Davis looks like it might even bring down a private equity investor (Willis Stein) because the firm concentrated so much of its funds into the one investment.
Who cares about IT media? No one really except the people running IT media companies. But a lot more people care about IT journalism. And what’s happened to that in the past five years?
Today is a great example of things we never saw in the phone book sized Red Herrings and The Standards of the late nineties:
David Greiner of Campaign Monitor has written an incredibly detailed post about his firm’s recent foray into display advertising. It catalogues the conversion rates of various landing pages and creatives the company tested as well as various publishers they bought ads on.
Closer to home for me, Matthew Corgan, President of HotPads.com, gave an excellent overview of his firm’s transition onto Amazon’s AWS platform, the costs associated with it and the pros and cons of each decision along the way.
The two pieces are quite simply superb. Compare that to some fawning BusinessWeek/Forbes/Fortune cover story of a pasty white guy CEO in his sixties wearing a hard hat with a shit eater grin telling everyone how “he did it all” as head of a 100,000 employee construction company by doing something insanely generic like “focusing on the customer”. No fucking comparison.
In my opinion, journalism has won with the Internet and the destruction of the scarcity of publishing tools. I have no doubt there are less ‘journalists’ who are paid a salary to do what they do as a primary occupation.
Now, that assessment includes the very real consideration that there are two sides to journalism: The negative and the positive. You are not going to get Richard Parsons blogging on how he destroys value. Or a play by play of the epic fuck-up of AOL. But because there is now so much diversity on the positive, folks need to be incredibly transparent and well-written to stand out and everyone wins.
Because the positive side has progressed so far with superb in the trenches accounts of business and technology, it’s far outweighed the fair reporting of business disasters (we still have the WSJ for that).
